Terms of use – Roni Israeli

Introduction At RoniHebrew.com, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

Age Restriction Our services are available only to individuals aged 18 and above. By purchasing lessons through our website, you confirm that you meet this age requirement.

Data We Collect We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number.
Payment Information: Billing details for lesson payments.
Communication Data: Information you provide when contacting us via forms, email, or other channels.
Technical Data: IP address, browser type, time zone settings, and other data collected through cookies.

How We Use Your Data We use your personal data to:

Provide and manage Hebrew lessons.
Process payments and send invoices.
Respond to your inquiries and provide customer support.
Improve our website and services.

Legal Basis for Processing We process your personal data based on the following legal grounds:

Contractual necessity: To fulfill the lessons and services you request.
Legal obligations: To comply with tax and accounting requirements.
Legitimate interests: To improve our services and ensure website security.

How We Share Your Data We do not sell or rent your personal data. However, we may share your data with:

Payment processors: For handling transactions securely.
Service providers: Such as hosting providers or IT support.
Legal authorities: If required by law or to protect our legal rights.

Data Retention We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Once your data is no longer needed, it will be securely deleted.

Your Rights Under GDPR Under the GDPR, you have the right to:

Access, correct, or delete your personal data.
Withdraw consent at any time (for processing based on consent).
Object to or restrict processing under certain circumstances.
Request data portability. To exercise these rights, please contact us at israeli.roni@gmail.com.

Cookies and Tracking Technologies We use cookies to improve your experience on our website. You can control cookie settings through your browser.

Data Security We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Product Delivery Policy All lessons purchased through RoniHebrew.com are conducted online via Zoom. After completing the purchase, you will receive confirmation details and a link to schedule your lesson. If you do not receive the scheduling details within 24 hours, please contact us at israeli.roni@gmail.com.

Product Warranty The service provided through RoniHebrew.com consists of Hebrew language lessons conducted online. While we strive to deliver high-quality instruction, we do not guarantee specific learning outcomes. The effectiveness of the lessons depends on individual effort and participation.

Contact Information If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Email: israeli.roni@gmail.com Address: 54 Hachmei Israel Blvd, Tel Aviv, Israel

Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Cookie Policy Effective Date: 10/02/2025 At RoniHebrew.com, we use cookies to ensure our website functions properly and provides you with the best experience. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.

What Are Cookies? Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and improve your browsing experience.

How We Use Cookies We only use essential cookies that are necessary for our website to function correctly. These cookies:

Enable basic website features like page navigation.
Ensure the security of the website.
Remember your language or display preferences during your session. We do not use cookies for advertising, tracking, or analytics purposes.

Managing Cookies Most web browsers automatically accept cookies, but you can modify your browser settings to decline or delete cookies if you prefer. Please note that disabling essential cookies may affect how the website functions. For more information on how to manage cookies, visit your browser’s help section.

Rescheduling or Canceling a Lesson Effective Date: 10/02/2025 At RoniHebrew.com, I understand that life can be unpredictable, and sometimes plans need to change. To keep things fair and flexible for everyone, here’s how cancellations and rescheduling are handled:

Rescheduling or Canceling a Lesson

24 Hours or More Before the Lesson: If you need to cancel or reschedule your lesson, you can do so directly through the booking system at least 24 hours in advance. You’ll receive a full refund or the option to reschedule at no extra cost.
Between 24 and 12 Hours Before the Lesson: Cancellations or rescheduling requests made between 24 and 12 hours before your lesson can also be handled through the booking system and are eligible for a 50% refund.
Less Than 12 Hours Before the Lesson: Unfortunately, cancellations made less than 12 hours before the scheduled lesson, or missing the lesson without prior notice, are non-refundable.

Need Help? If you experience any issues with the booking system or have questions about rescheduling, feel free to contact me at israeli.roni@gmail.com or via WhatsApp on the website. I’m happy to help!

Special Circumstances I understand that emergencies and unexpected situations can happen. If something urgent comes up, please don’t hesitate to reach out—I’ll do my best to accommodate where possible.

Refund Process Refunds will be processed back to your original payment method within 5-7 business days. If you have any issues or haven’t received your refund at that time, feel free to get in touch.

Cancellation Policy in Compliance with the Consumer Protection Law All cancellation requests will be handled in accordance with the Israeli Consumer Protection Law. Customers may be eligible for a refund based on legal requirements, including cancellation fees where applicable.

Cancellation of a Transaction in Compliance with Consumer Protection Regulations The cancellation of a transaction will be conducted in accordance with the Consumer Protection Regulations (Transaction Cancellation), 2010, and the Consumer Protection Law, 1981.